Terms & Conditions
of Use for sifucuci

1. Introduction and Acceptance of Terms

Welcome to sifucuci. By accessing or using this website, you hereby accept and agree to be bound by all terms and conditions stated in this document. These terms and conditions constitute a legally binding agreement between you as the user ("Player") and sifucuci as the platform operator ("Platform").

If you do not agree with any part of these terms, you are required to stop using the sifucuci platform immediately. sifucuci reserves the right to amend, update or replace any part of these terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always aware of any changes made.

2. Player Eligibility and Account Registration

To register and use sifucuci services, you must meet the following eligibility requirements:

• Be at least 21 years of age on the date of account registration.
• Register voluntarily and not under compulsion from any party.
• Not be on any self-exclusion list enforced by the platform or any regulatory body.
• Provide truthful, accurate and complete personal information during the registration process.
• Hold only one active account — ownership of multiple accounts is strictly prohibited.
• Act in a personal capacity and not as a representative of any business entity or third party.

sifucuci reserves the right to request identity verification at any time. Documents that may be required include an identity card (MyKad) or passport, as well as proof of the payment method used. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account closure.

3. Bonuses, Promotions and Wagering Requirements

sifucuci offers various bonuses and promotions to eligible players. Current offers include:

• 200% Welcome Bonus: New players are eligible to receive a bonus of 200% of their first deposit amount, up to a maximum of RM1,000.
• The wagering requirement for the welcome bonus is 15 times the total bonus received before any withdrawal of bonus funds can be made.
• Calculation example: Deposit RM100 → Bonus RM200 → Account balance RM300 → Total wagering required: RM200 × 15 = RM3,000.
• Further example: Deposit RM1,200 → Bonus RM1,000 → Account balance RM2,200 → Total wagering required: RM1,000 × 15 = RM15,000.
• The sifucuci VIP programme consists of five tiers: Bronze, Silver, Gold, Platinum and Diamond, each offering a different weekly cashback percentage.

All bonuses are subject to detailed eligibility conditions. sifucuci reserves the right to modify, suspend or terminate any promotional offer at any time without prior notice. Any attempt to abuse the bonus system, including using multiple accounts to claim bonuses or employing betting strategies that go against the spirit of a promotion, may result in account closure and forfeiture of any bonuses obtained.

4. Deposits, Withdrawals and Payment Methods

sifucuci provides a range of convenient and secure deposit and withdrawal methods for Malaysian players:

• Available methods: Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost, ShopeePay, and cryptocurrency including USDT, BTC and ETH.
• Minimum deposit: RM50 for all payment methods.
• Minimum withdrawal: RM100 for all payment methods.
• Withdrawal processing time: 10 to 45 minutes for most approved requests.

All financial transactions are processed through channels protected with encryption technology. Players are responsible for ensuring that the payment account information they register is accurate. sifucuci is not liable for any losses arising from incorrect or outdated account information.

Withdrawal requests are subject to review and approval by the sifucuci finance team. The platform reserves the right to request additional identity verification before approving withdrawals that exceed certain limits. Withdrawals will not be processed if bonus wagering requirements have not been met.

5. Player Conduct and Platform Use

Players are required to use the sifucuci platform in a responsible and ethical manner. Strictly enforced prohibitions include:

• Using bots, automation software, or any technical tools to gain an unfair advantage in games.
• Attempting to hack, breach, or disrupt the security of the platform's systems.
• Money laundering through accounts or transactions on the sifucuci platform.
• Spreading false or misleading information about the platform to other players.
• Using another player's account or sharing login details with any party.
• Any behaviour that threatens, insults or causes distress to staff or other players.

Violations of any of the above prohibitions will result in appropriate disciplinary action, including temporary suspension, permanent account closure and seizure of funds held in the account.

6. Data Protection and Privacy

sifucuci takes the protection of players' personal data seriously. Data collection, storage and processing are carried out in accordance with the platform's detailed privacy policy, which can be found on our Privacy Policy page.

In summary, your personal information is collected for the following purposes:

• Verifying identity and processing account registration.
• Processing financial transactions including deposits and withdrawals.
• Providing customer service and technical support.
• Meeting legal and regulatory compliance requirements.
• Sending promotional information to players who have given their consent.

Your data will not be sold or shared with third parties for marketing purposes without your consent. For full details, please read the sifucuci Privacy Policy.

7. Limitation of Liability and Disclaimer

The sifucuci platform is provided on an "as is" and "as available" basis. Although we strive to keep the platform running without interruption, sifucuci makes no representations or warranties regarding the following:

• Continuous platform availability free from technical disruptions or downtime.
• The suitability of the platform for any purpose other than its stated use.
• The accuracy or completeness of information displayed on the platform at any given time.

sifucuci is not liable for any indirect, incidental or consequential losses arising from use of the platform, including financial losses resulting from betting decisions. Players fully acknowledge that betting involves financial risk and accept full responsibility for their betting decisions.

8. Account Closure and Suspension

Players may close their own account at any time by contacting sifucuci customer service via live chat or email. Account closure requests will be processed within a reasonable timeframe, subject to balance checks and the settlement of any outstanding transactions.

sifucuci also reserves the right to suspend or close a player's account in the following circumstances:

• Violation of any terms and conditions set out in this document.
• Suspicion or detection of fraudulent activity or money laundering.
• Failure to verify identity within the stipulated period.
• It is found that the player is below the permitted age limit.
• A self-exclusion request submitted by the player themselves.

In cases of account closure due to fraud or breach of terms, sifucuci reserves the right to withhold the balance in the relevant account while an investigation is conducted.

 9. Governing Law and Dispute Resolution

These terms and conditions are governed and interpreted in accordance with the laws applicable to the operation of the sifucuci platform based on the international licence held by the company. Any disputes arising in connection with these terms will be resolved through a mutually agreed arbitration process.

Should any dispute arise regarding an account, transaction or game, players are encouraged to contact the sifucuci customer support team first to allow the dispute to be resolved internally. sifucuci is committed to investigating and resolving all complaints fairly and within a reasonable timeframe.

If a dispute cannot be resolved through the internal process, the relevant parties may refer the matter to a recognised independent dispute resolution body. The decision of that body is final and binding on both parties.

10. Contact Us

If you have any questions, concerns or complaints regarding sifucuci's terms and conditions, our team is ready to help:

• Live Chat: Direct 24/7 support via the live chat button on the sifucuci website — available in Malay and English.
• Email: [email protected] — responses in Malay and English.

The sifucuci customer service team operates around the clock, seven days a week, with no public holidays. We welcome any feedback that helps us improve our service and player experience.